Delete your Lysflo account
In the app
- Open Lysflo and sign in.
- Tap your picture at the top right of the list.
- Scroll to Privacy and tap Delete account.
- Confirm with Delete for good.
Your account is deleted straight away.
Without the app
Email admin@alanview.com from the email address on your Lysflo account and ask for it to be deleted. We'll delete it within 30 days and reply when it's done. If you write from a different address, we'll need to confirm the account is yours first.
What is deleted
- Your account: your name, email address, password hash, Google sign-in details and profile photo address.
- All of your sign-in sessions.
- Every household where you are the only member, with its list, stores, aisles, products and history.
What is kept
- A household you share with other people keeps going for them. If you owned it, ownership passes to the member who joined first.
- Items you added to or ticked off on a shared list stay there, with your name removed.
Deletion can't be undone. Copies in our database host's short-term recovery backups expire on their own as those backups roll over.
Read the full privacy policy.